Archive for Announcements
Salesforce And Adobe Partner To Offer Flash-Based Applications In The Cloud
Posted by: | CommentsWith all of its SaaS offerings, Salesforce.com is consistently integrating with other forms of cutting edge technologies, such as Twitter, Box.net, and more to offer clients more diverse and appealing options. Today, the company is partnering with Adobe to offer the “Adobe Flash Builder,”
off of Force.com, Salesforce’s platform to build and deploy enterprise applications.
The new offering is meant to allow developers and IT departments to build cloud-based rich media applications off of Force.com. Developers can use Adobe Flash Builder for Force.com to extend or enhance existing Salesforce CRM implementations and custom-built Force.com applications, or build entirely new applications to meet business needs.
Within the new offering, Adobe’s Flash Builder lets users build these cloud-based internet application that can be deployed to end-users via the browser though Adobe’s Flash Player or to the desktop through Adobe AIR.
The builder lets developers interactive UI features easily, such as drag and drop technology. Developers can also add data visualization such as charts and dashboards for better management and monitoring of applications. The new builder is also integrated with Adobe LiveCycle Data Services that lets clients automatically synchronize data between the Force.com database and an desktop-based Adobe AIR local data store, allowing developers to build apps that easily connect between the browser and the desktop. A screenshot of a application built with the Adobe Flash Builder is posted below.
Salesforce recently upgraded its Force.com platform by launching Force.com Sites, an application that lets companies build and run their applications for internal use as well as public use on Salesforce.com cloud computing platform. In terms of the enterprise, this is a big coup for Adobe’s Flash platform, which faces competition from Microsoft’s Silverlight product.
LiveCycle Enterprise Suite 2 by Adobe
Posted by: | CommentsWith Adobe ES2, companies can build and deploy their own personalized and interactive applications to link to automated processes and business applications. Using rich Internet applications (RIAs) and the free Adobe Flash and AIR, interaction and adoption of the suite is hassle free. The intuitive user experiences increase customer by providing collaborative assistance to aid with product selection, account enrollment, ordering and other things. Employee productivity can be increased through the ability to access real-time information from multiple sources.
Business process automation can reduce operating costs and boost profits through improved management. By improving customer service and making business processes more transparent using RIAs, intelligent electronic forms and process management designed for use by people, efficiency is increased and operating costs are decreased. For example when a customer logs in to an application built by ES2, they are prompted by several questions to determine exactly what service will be best for them. Once that is determined, all necessary paperwork can be filled in online and submitted to employees. Several employees will review and approve the process, and after each one approves it, it is automatically routed to the next. Approval can also be done from a mobile device. This effective and streamlined customer service and collaboration design can be highly effective at cutting costs and increasing profits.
Communication is a vital part of any business and Adobe ES2 offers personalized and secure communications to help with collaboration, customer demands and more. User-driven communications and system-generated communications are both possible with ES2. Personalized communications can be assembled using predefined content blocks and authored content, a good way to quickly make correspondences and welcome kits. System-generated communications use dynamic templates with variable information to create personalized communications and document packages without the usual time investment. Further, when a company receives a customer communication or demand, accepting the inquiry automatically starts a workflow process that will route the documents or requests to all necessary personnel as each step is completed.
